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Our warehouse is based in Melbourne, Australia – Where all our orders are shipped out of daily.

Thank you for your patience and for ordering with us!

We aim to dispatch your order within 24 hours, excluding weekends and public holidays.

Once the warehouse has packed and dispatched your order, you’ll receive a tracking number via email. If you can’t find it in your inbox, please check your spam or junk folder.

If your tracking details aren’t showing on the delivery partner’s website yet, don’t worry. This usually means your parcel hasn’t been scanned at their depot yet. Once it has been scanned, your tracking information will update, and you’ll be able to follow your shipment.

If something isn’t quite right, you can return your item within 30 days of receiving your order.

Items must be unworn, unwashed, and in their original condition. Items showing signs of wear, damage, or alteration may not be eligible for a return.

Once your return arrives, the warehouse will inspect the item and once completed, we’ll send you a follow-up email regarding your return.

Items marked as ‘Seconds’ are not eligible for change of mind refunds.

Returns are processed every Tuesday and Thursday at the warehouse.